Frustrated with technology?

Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more thoroughly enjoy the weekly tech classes at our retirement community.

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more BUT SHE GAVE ME STEP BY STEP WRITTEN NOTES TO HELP ME WITH THE ACTIVATION IF I FORGOT THE PROCESS NEEDED TO PRINT AND SCAN BUT ALSO BASICS LIKE REPLACING NEW PRINT CARTRIGES. DURING THIS PROCESS, CLAIRE INVESTIGATED A POSSIBLE SCAM ON MY BEHALF AND SEARCHED ON LINE THE HISTORY AND ACTIONS OF THE ENTITY ALLOWING ME TO CONTACT MY BANK. THIS ACTION PROVED VERY POSITIVE AND MY BANK WAS ABLE TO HAVE $400 RETURNED TO MY BANK ACCOUNT WITHIN 3 DAYS. I AM GRATEFUL TO HAVE CLAIRE ROBINSON HAVING THE SKILLS I HAVE FORGOTTEN. THANK YOU CLAIRE

Claires knowledge & expertise is the best there is. Her explanations are always easy to follow..especially for someone like me who is not very tech savvy! A true professional. Thank... Read more you Claire 🙏

We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more of her ability to help them with their IT issues. Her confident positive approach to her presentation inspires confidence as does her follow up assistance. Claire will be our first choice as the presenter for future events and we look forward to working with her. Many thanks Claire. Rob Ormsby Coordinator Reedy Creek Neighbourhood Watch

Claire is so good at explaining things Im "elderly" and I have learned such a lot. Now can easily access things I never thought of and it all runs really well.... Read more Thank you Claire.

Claire was very helpful and very knowledgeable in assisting me with my digital computer problems so much-– Thank you!

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

I FOUND CLAIRE TO BE AN EXCELLENT COMMUNICATOR WITH GREAT PERSONAL SKILLS . HER PATIENCE & KNOWLEDGE WAS LIKE A BREATH OF FRESH AIR . HER EXPERIENCE IN SOFTWARE APPLICATIONS... Read more IS SUPERB HAVING WORKED WITH & FOR FOLLOWING LEADING SOFTWARE COMPANIES : GOOGLE, APPLE & MICROSOFT. I HAVE NO HESITATION IN RECOMMENDING CLARE .

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more able to tell Google to turn on or off lights etc. I am also able to manage lights from my iPhone. This means, if I am out and it gets dark, then I am able to turn the lights on from my phone. This is a great security benefit. Claire, went to all the trouble teaching me how to set everything up, but, I must admit, I have forgotten a lot of it. (I am 81 remember). Also, when I’ve had an emergency with my computer or printer. Once again, Basic Tech to the rescue. I must admit, I love technology, but, it even gets way ahead of me, and I am getting lost, which is a pity, but! What else can I expect! 😜🦋 ** May I add. I love that when I thank Google, she, most times, comes back with a comment** Pamela

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. I was aware of Basic Tech and made an urgent call, explaining my situation. The person on the phone was very helpful and @ 12:30 Claire was at my front door. Claire commenced her magic as I watched and gradually her eyes and face confirmed my wish.The job was done I can recommend Claire 💯!Thank you Thank You Eric Rea

Amazing service! Claire goes above and beyond for her clients. She takes the time to understand the needs of each client and helps them navigate the challenges of technology and... Read more how to use!

Claire has helped me with numerous clients in the aged care sector. Claire's ability to source the best technologies and provide the best education is unmatched. Would highly recommend

Claire has been extremely helpful in helping two technically low level computer users in improving their skills.Her manner was extremely polite and caring and we are bringing her back to... Read more improve our limited ablities.

What a fabulous idea of including and helping us the invisible, so often forgotten seniors. A great service! Highly recommended!

Claire was most helpful to me, an old pensioner who is vague and confused, in setting up after moving to a new address. Thank you - Basic Tech

If anyone requires a good high tech advisor to help navigate the nightmare of modern day technology devices such as smartphones, TV's computers and laptops, I highly recommend Claire from... Read more Basic Tech. I am not tech savvy and recently had Claire help me choose a new smartphone and transfer all my data from my old one. Not only did she do this but she has also been teaching me (patiently) to use my new phone and laptop. Claire has a wealth of knowledge and is an excellent teacher. Highly recommended for her patience, teaching an old dog (lady) new tricks. If you have problems in these areas, please don't hesitate to contact Claire. You will be as delighted as I am. Extremely knowledgeable.