Frustrated with technology?

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more of her ability to help them with their IT issues. Her confident positive approach to her presentation inspires confidence as does her follow up assistance. Claire will be our first choice as the presenter for future events and we look forward to working with her. Many thanks Claire. Rob Ormsby Coordinator Reedy Creek Neighbourhood Watch

Basic Tech is an amazing business for helping those that struggle with their devices and keeping up with all the tech changes that are hard to keep a track of.... Read more Claire is simply wonderful with her clients and has a very patient and caring manner and there is nothing that is too hard for her to help with and no stupid questions that can be asked. Would highly recommend.

Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more Atkinson

Claires knowledge & expertise is the best there is. Her explanations are always easy to follow..especially for someone like me who is not very tech savvy! A true professional. Thank... Read more you Claire 🙏

Claire Robinson and I met first on a one-to-one basis when she managed to retrieve important documents on my PC that had become unreadable. Now I attend a weekly IT... Read more class where she teaches people with variable ability and a range of devices. I don't know how she does it: always very professionally, patient and with great clarity. Thank you Claire.

Excellent service, highly recommended. Claire is very prompt and trustworthy and provides a great experience for those requiring Tech Support.

I have been attending Claire's tech classes since she commenced running them at The Henley for us older folk. Claire is always so helpful and goes out of her way to... Read more assist all attendees whether it is Apple, Windows or Android based. Her patience and cheerfulness is outstanding. I use Windows and Android but find her sessions on Apple very interesting and informative as well as the Windows and Android ones. There is just so much out there to try to understand and use. I always come away from her class having learnt something new and thoroughly enjoyed the experience. Claire is one of those people who love spreading and sharing her knowledge and helping others. What a delightful lady Claire is and I am sure anyone who she assists would agree.

Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more thoroughly enjoy the weekly tech classes at our retirement community.

Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire

I started going to Basic Tech organised & run by Claire Robinson several months ago & consider it the best thing I’ve done in retirement. Once you’re out of the... Read more work force it’s not easy keeping up with technical advances so joining this group has been exactly what I needed - learning, keeping up to date - doing it with a friendly group & being taught by a friendly, competent Claire (who has amazing patience) makes it a class we all look forward to! Thanks Claire!

I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more to refer him to Aged Care Services. I highly recommend Basic Tech for anyone needing assistance with their technology, especially the older generation as this is where their patience, extensive expertise and friendly personality shine. Their staff have the gift of making the complicated simple in a positive and friendly environment.

What a fabulous idea of including and helping us the invisible, so often forgotten seniors. A great service! Highly recommended!

We run one of the largest financial planning business on the Gold Coast and specialise in retirement advice. We have used Basic Tech with our clients and they loved it.... Read more A number clients have now booked in for a personal session. I would have no hesitation in recommending you use their service and I think everyone can learn something to help make their online life a little easier.

I am totally happy with expertise and service to my computer. Thanks Claire.

Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.