Basic Tech By Inventiva Creative Studio Basictech Banner Bg

Frustrated with technology?

We recommend, set up, and teach you how to use it so you can stay confident, connected, and independent in today’s fast-changing digital world.

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OUR MISSION

What We Do

Make technology accessible, practical, and empowering for all ages and abilities
Provide expertise in both mainstream and assistive technology
Recommend the right devices to suit your needs and budget
Install and set up technology for seamless use
Deliver easy-to-follow training either one-on-one or in groups
Troubleshoot and solve tech problems quickly
Customise solutions for individuals, businesses, and communities
Run engaging workshops and ongoing training programs

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START YOUR JOURNEY

Technology made easy – start your journey now!

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Basic Tech By Inventiva Creative Studio Start Improving Your Technology Skills

Private Clients and NDIS Participants

If you’d like a tailored one-on-one approach, we have a range of options available to you.

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Aged Care and Retirement Communities

Respect, Care and Understanding For Seniors resulting in Independence, Confidence and Safety.

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Basic Tech By Inventiva Creative Studio In Person Appointment

OUR MISSION

Our belief is that everyone should have the chance to explore the wonders of technology.

Introducing our Founder, Claire Robinson.
Claire’s mission is to bridge the digital divide.

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Basic Tech Empowering Seniors in Today’s Digital World Flechebas

Basic Tech Empowering Seniors in Today’s Digital World Google 5 Star Png 12

WHY US

Why We Do It

We’re passionate about both technology and people and we believe no one should be left behind in today’s digital world.

Our one-on-one consultations are delivered by patient, understanding trainers who genuinely care about your success. We go the extra mile, leaving clear, detailed notes for clients, case managers, and even family members after each visit – at no extra cost.

It’s this combination of expertise, empathy, and attention to detail that makes Basic Tech a trusted partner for individuals, communities, and organisations across Australia.

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From our clients

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more

Pamela New

Claire has been extremely helpful in helping two technically low level computer users in improving their skills.Her manner was extremely polite and caring and we are bringing her back to... Read more improve our limited ablities.

Kim Mountford

Wonderful experience with Basic Tech, reliable, efficient and friendly, worked out my problems quickly explaining what was wrong and now today everything is working properly. Thank you certainly... Read more

Shirley & Fred D

Claire is the most amazing woman with patience of a Saint. She has been working with my elderly parents assisting and teaching them about connecting them with computers, TVs, remote controls,... Read more

jackie jansen
I have been attending Claire's classes from the beginning, as I'm in my late sixties I struggle with keeping up technology. Claire has the patience of an angel, I never feel... Read more

Mary Starr

We run one of the largest financial planning business on the Gold Coast and specialise in retirement advice. We have used Basic Tech with our clients and they loved it.... Read more

Australian Advice

Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.

Jake Baldry

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more

Bob Rodger
Claire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more

david WOLDFIELD

I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more

Shelley Matheson

OMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more

Shan O'Neill

Extremely impressed with Basic Tech's commitment to providing helpful technological knowledge to the elderly. Highly recommend!

Chamadi Vihangana
Claire has been outstanding with her help, i can recommend her in all aspects in her work thank you Claire!

harry bogner

I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more

linda linda

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more

Robert McDonald

Basic Tech is an amazing business for helping those that struggle with their devices and keeping up with all the tech changes that are hard to keep a track of.... Read more

Courtneay Smith
Thank you, Claire, for your patience and understanding at our training day on Tuesday as you helped members of our club committee be more confident in their role. We look... Read more forward to working with you again.

Julie Bell

What a fabulous idea of including and helping us the invisible, so often forgotten seniors. A great service! Highly recommended!

Amasha Caffyn

Heaven sent ! Claire is an amazing human with a gift to assist all in communicating in the modern world. Claire educated my Angel of mother to grasp the IT... Read more

Chris Martin

Claires knowledge & expertise is the best there is. Her explanations are always easy to follow..especially for someone like me who is not very tech savvy! A true professional. Thank... Read more you Claire 🙏

Deb Chalmers

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BOOK NOW

Technology Support & Training

Schedule an in-home appointment and let us take care of everything – assessing your needs, recommending the right devices, installing them, and teaching you how to use them with confidence.

We provide onsite services across Northern New South Wales, the Gold Coast, and up to Brisbane.

Please note: All onsite visits are billed at a minimum of one (1) hour, then in 30-minute increments thereafter.

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Our Partners

We are proud to work with all our partners to deliver our programs and services. We develop long-term, strategic partnerships with both large and small organisations. We work with our partners to find innovative solutions to bridge the digital divide, making a real impact in people’s lives where everyone feels connected.