Frustrated with technology?

Very happy to recommend Claire and her business. Its great to experience plain old fashioned customer service and ongoing support that is sadly becoming hard to find.

Claire is so good at explaining things Im "elderly" and I have learned such a lot. Now can easily access things I never thought of and it all runs really well.... Read more Thank you Claire.

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more BUT SHE GAVE ME STEP BY STEP WRITTEN NOTES TO HELP ME WITH THE ACTIVATION IF I FORGOT THE PROCESS NEEDED TO PRINT AND SCAN BUT ALSO BASICS LIKE REPLACING NEW PRINT CARTRIGES. DURING THIS PROCESS, CLAIRE INVESTIGATED A POSSIBLE SCAM ON MY BEHALF AND SEARCHED ON LINE THE HISTORY AND ACTIONS OF THE ENTITY ALLOWING ME TO CONTACT MY BANK. THIS ACTION PROVED VERY POSITIVE AND MY BANK WAS ABLE TO HAVE $400 RETURNED TO MY BANK ACCOUNT WITHIN 3 DAYS. I AM GRATEFUL TO HAVE CLAIRE ROBINSON HAVING THE SKILLS I HAVE FORGOTTEN. THANK YOU CLAIRE

Claire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more and I can do so much more with it apart from just ring people. I can now make video calls, do online shopping, take and share photos and videos and understand how to use the cloud.

Aged 86, my wife and I recently changed residence. The event resulted in losing long standing email address and phone number. With Claire’s help we have a new email address... Read more phone number and she also assisted with changes within our 2 IPads. Furthermore produced a hard copy of the changes in the form of a nice folder. Feel very comfortable knowing that she is readily available with future guidance is required.

Extremely impressed with Basic Tech's commitment to providing helpful technological knowledge to the elderly. Highly recommend!

OMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more patience is limitless and she made us feel that no question was a silly one. You absolutely must call Claire for all your basic tech needs ❤️

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. ...

Claire has been extremely helpful in helping two technically low level computer users in improving their skills.Her manner was extremely polite and caring and we are bringing her back to... Read more improve our limited ablities.

Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more Atkinson

I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more professional but caring. I can recommend them to anyone.

Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.

I am totally happy with expertise and service to my computer. Thanks Claire.

Just brilliant.

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more able to tell Google to turn on or off lights etc. I am also able to manage lights from my iPhone. This means, if I am out and it gets dark, then I am able to turn the lights on from my phone. This is a great security benefit. Claire, went to all the trouble teaching me how to set everything up, but, I must admit, I have forgotten a lot of it. (I am 81 remember). Also, when I’ve had an emergency with my computer or printer. Once again, Basic Tech to the rescue. I must admit, I love technology, but, it even gets way ahead of me, and I am getting lost, which is a pity, but! What else can I expect! 😜🦋 ** May I add. I love that when I thank Google, she, most times, comes back with a comment** Pamela

Basic Tech as our aged care technology expert. She is a huge asset to both me and my clients, providing incredible solutions to those with complex needs using both mainstream... Read more and assistive technology. Her reliability, empathetic nature, and trustworthiness are unmatched, and our clients love working with her. Her expertise has made a significant difference in our ability to support our clients, and we are truly grateful to have her on board. I highly recommend Claire to anyone in need of technology assistance for seniors (and anyone else).